Complaints are ignored. Evidence is not.
Every city has broken roads, overflowing drains and dead streetlights. What it usually lacks is a way to turn scattered frustration into something an institution has to respond to. That is what Basis is for.
One person reporting a pothole is a complaint. A hundred people reporting the same junction is a case.Most reporting channels are built to close tickets, not to show patterns. They do not tell you where problems cluster, how long they last or whether anyone fixed them.
Four principles.
Anonymous by default
Reporting needs no name, phone number or account. An account is optional and only exists to earn credits.
Evidence, not opinion
Every report is a photo with a location. Photos are checked by a model, then by a person.
Humans stay in the loop
The AI proposes; trusted moderators decide. Nothing trains the model without a person confirming it.
Free, and not for sale
The tools are free to use and your data is not sold. That is a commitment, not a marketing line.
Built for the people on the street.
Anyone who notices
Report a problem in seconds, with or without an account, and earn credits if you want them.
Anonymous reporting → Local businessesShops and cafes
List products, issue vouchers and reward customers who dispose of waste properly.
Partner shops → ModeratorsTrusted reviewers
Confirm and correct what the AI sees. Your corrections teach the model.
Human review → Civic bodiesMunicipal teams
Planned: structured, anonymised briefs on where problems cluster and how severe they are.
Government briefs → EveryoneResidents and planners
Thirty free calculators for safety, environment and civic questions.
Free tools →Honest about what is live.
- Anonymous reporting in Mumbai, Pune and other cities
- AI detection on signed-in reports
- City credits, marketplace and partner shops
- Thirty free calculators
- Automated model retraining from reviewed photos (rolling out)
- Government briefs to BMC and PMC (none delivered yet)
- Autonomous rover verification network
Be the first report on your street.
It takes fifteen seconds and needs no account.